Moovy is symbol of Toronto’s top-rated residential and commercial movers, epitomizing reliability and efficiency.
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If you need immediate assistance with your move, please call us at +1 (647) 948 66 88
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You Ask, We Answer

How do I get a quote for my move?

You can easily get a quote by filling out our online inquiry form with details of your move, including your current and destination addresses, preferred move date, and our specialist will call you back within 20 minutes to gain more information. Alternatively, you can contact us directly via phone or email.

How long will my move take?

The duration of your move primarily depends on the size of your home and the distance between the two locations. Here are the average times based on home size:

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  • Studio: 2.5 – 3.5 hours
  • 1 Bedroom Apartment: 4.0 – 5.0 hours
  • 2 Bedroom Apartment/House: 5.0 – 7.0 hours
  • 3 Bedroom Apartment/House: 8.5 – 10.0 hours
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Additional factors that can extend the time include your state of preparation, the need for disassembling and reassembling furniture, and how well smaller items are packed. Properly boxing up loose items and managing elevator reservations in large buildings are crucial. The extent of packing services required can also significantly affect the move duration.

How far in advance should I hire movers?

We recommend that you book moving services Toronto offers as soon as possible, especially if you require our services during peak season, which is the summertime. This will give movers sufficient time to plan and execute your service smoothly.

What to expect on a moving day?

1. Preparation and Arrival:

  • Pre-Arrival Call: Expect a call from our team lead about an hour before we arrive to confirm our schedule;  
  • Service Review: Upon arrival, we'll review the service contract with you to ensure everything is clear;  
  • Home Walkthrough: Our team lead will conduct a walkthrough of your current home to assess the move and plan accordingly;

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2. Packing and Loading:    

  • Packing Services: If packing is required, our team will efficiently pack your belongings, including providing specialized protection for furniture and other large items;  
  • Dismantling: Any items needing dismantling will be carefully taken apart by our professionals;
  • Loading: We will carefully load your items into the moving truck, ensuring everything is secure for transportation;

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3. Transport and Unloading:    

  • Travel to New Location: Your belongings will be transported to the new location using a route planned for efficiency and safety;
  • Unloading: Upon arrival, we will unload and place items in their designated areas as per your instructions;

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4. Reassembling and Setup:    

  • Reassembling: Any dismantled items will be reassembled and set up appropriately within your new home or office;
  • Final Setup: We will arrange everything to ensure your new space is functional and meets your expectations;

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5. Completion and Payment:    

  • Final Walkthrough: A final walkthrough will be conducted to ensure everything is to your satisfaction;  
  • Payment Processing: The total due will be presented, reflecting the time spent. Payment can be made via cash, debit, or credit through our mobile payment system;  
  • Invoice: You will receive an invoice immediately after payment, sent directly to your email.

How is the cost of a move calculated?

Let's say you choose our Home Sweet Home service with 3 movers.

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Here’s how we break down the costs:

Hourly Rate: $169 per hour
Estimated Duration: 6 hours
Cost for Movers: $169 per hour × 6 hours = $1,014

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Truck Fee: We also charge a separate truck fee that varies based on the distance of your move.
For example, if the truck fee is $100:
Subtotal before Tax: $1,014 + $100 = $1,114

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Tax (13%): $1,114 × 13% = $144.82
Total Cost of Move: $1,114 + $144.82 = $1,258.82

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This total includes the movers' fees, truck fee, and tax, ensuring you have a clear and concise total of your moving costs.

Is there a minimum charge?

Yes, we do charge a three-hour minimum work time plus the truck fee on all moves. For example, a team of two movers has a three-hour minimum charge even if it only took two and a half hours.

What is a truck fee?

The truck fee is a charge applied for traveling to your initial location and transporting your items to the new destination. This fee varies depending on the distance involved, ranging from $100 to $250. This fee ensures that we can cover the costs of vehicle maintenance and fuel needed for your move.

Can you pack everything for us? Is there an extra charge for packing?

Yes, we can handle all the packing for you. We do not charge additional fees specifically for packing; our services are billed on an hourly basis. This means that while you won't pay extra for the packing materials or service, the total cost may increase as packing can extend the time needed to complete your move. This approach ensures you receive comprehensive moving and packing services without any hidden fees.

Can you dismantle and reassemble furniture for us? Is there an extra charge for this service?

Yes, we can handle both dismantling and reassembling your furniture. We do not charge extra fees for these services; our pricing is based on an hourly rate. While these tasks may increase the overall time of your move, there are no additional costs for the service itself.

Do I need to be present during pick-up or delivery?

We understand that you may be unavailable during the move. While you are not required to be physically present during the move, we ask that you make the necessary arrangements to facilitate the move and help us make sure nothing slips through the cracks. Authorize a person you trust to give access to the pick-up and delivery site and supervise the loading and unloading process. While we can coordinate the move by ourselves, it is in your best interest that a responsible person you trust is there, as this will greatly reduce the risk of any items getting damaged, lost, misplaced or left behind in the process.

What items are movers not allowed to transport?

For safety reasons, we are unable to move hazardous materials including propane tanks, flammable liquids, explosives, and toxic substances. We recommend that you make separate arrangements for the transport or disposal of such items in accordance with local safety regulations.

What happens if something is damaged during the move?

We take every precaution to avoid damages; however, in the unlikely event that something is damaged, we offer coverage options for repairs or compensation.

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How does Moovy manage the relocation of heavy items, such as pianos?

Moving heavy items such as pianos requires special care and expertise. We have trained professionals equipped with the necessary tools to ensure the safe transport of your heavy items. This service may include additional costs due to the specialized equipment and extra labor required. Please inform us in advance if you plan to move a piano or similar items so we can prepare accordingly and provide an accurate quote.

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Moovy is symbol of Toronto’s top-rated residential and commercial movers, epitomizing reliability and efficiency.
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Get a Free Estimate

residence details*
Type of residence
Удалить все
Как с вами связаться?
Number of bedrooms
Удалить все
Как с вами связаться?
move locations*
date*
contact information*

By clicking "Submit", you agree to our Privacy Policy

Thank you for submitting your quote. Our Moovy team will respond promptly — so fast, you won't even notice!
‍
If you need immediate assistance with your move, please call us at +1 (647) 948 66 88
Oops! Something went wrong while submitting the form.

Get a Free Estimate

residence details*
Type of residence
Удалить все
Как с вами связаться?
Number of bedrooms
Удалить все
Как с вами связаться?
move locations*
date*
contact information*

By clicking "Submit", you agree to our Privacy Policy

Thank you for submitting your quote. Our Moovy team will respond promptly — so fast, you won't even notice!
‍
If you need immediate assistance with your move, please call us at +1 (647) 948 66 88
Oops! Something went wrong while submitting the form.